Coca-Cola Retailing Research Councils
The two Coca-Cola Retailing Research Councils were established to understand and develop practical responses to strategic challenges experienced by the grocery and convenience retail industries and its operators. The groups lead research initiatives conducted by independent third parties on issues of strategic importance to grocers and convenience retailers. As a result, the North America Council, which focuses on large store retail, and the North America NACS Council, which focuses on convenience retail, generate ideas and solutions by retailers, for retailers.
March 29, 2017
CCRRC Podcast Series Episode 1: A Useful Path
As retailers prepare their businesses to adapt to the future challenges and changes that come with ecommerce, digital and mobile ordering, it’s easy to get overwhelmed. In the flagship episode of the CCRRC Podcast Series, hear from the CEO of Kings Food Markets on how to prioritize and address challenges to prepare for future success using a simple diagnostic tool from the latest CCRRC North America report, “Surviving the Brave New World of Food Retailing.”
March 28, 2017
Building Employee Engagement: Face-to-Face Still Matters
Communication is a vital element for building employee engagement, which in turn, helps grow a business. When it comes to communicating, convenience store associations favored a more old-fashioned form of communication, face-to-face meetings, over email and social media. For more insight on how to best communicate with employees and build an engaging culture, check out the CCRRC blog and the latest report from Coca-Cola Retailing Research Council North America NACS.
March 23, 2017
The Future of Food Retail: An Evolving Customer Base
As store formats changeand new technologies emerge, consumers are redefining convenience and seeking new customer experiences. To remain relevant, retailers must understand and act on these powerful changes. The latest Coca-Cola Retailing Research Council North America report offers insights and tools retailers can use to prepare for a demanding, uncertain future.
February 7, 2017
Building Employee Engagement: Meetings Matter
In a world full of smartphones and social media, don’t underestimate the power of face-to-face meetings to improve workplace communication. Employees want improved communication and see face-to-face meetings as a way to get information, build a sense of teamwork, and create training opportunities, according to the Coca-Cola Retailing Research Council North America NACS report.
January 19, 2017
The Future of Food Retail: Tidal Waves of Change
Emerging technologies and evolving consumer lifestyles are rapidly changing food retail – and threatening the relevance of the entire industry. The latest report from Coca-Cola Retailing Research Council North America will examine these changes and provide strategies and tools retailers can use to remain relevant in uncertain times. Learn more about the report on the CCRRC blog before it is published next week.
January 10, 2017
Employee Engagement: The Power of Caring
Research shows engaged employees deliver strong business results. What actually makes them feel engaged and valued? From a sense of security to being recognized for good work, a recent report from Coca-Cola Retailing Research Council North America NACS uncovers a variety of factors that engage employees and ultimately grow business.
December 6, 2016
How Customers Build Employee Engagement
Retail managers may assume that customers are a source of frustration for convenience store employees. However, nearly 40% of staffers say interacting with customers is the best part of their job, according to a recent report from Coca-Cola Retailing Research Council North America NACS. Learn more about what helps to motivate front line staff.
November 29, 2016
Employee Engagement: The Power of Caring
Research shows engaged employees deliver strong business results. What actually makes them feel engaged and valued? From a sense of security to being recognized for good work, a recent report from Coca-Cola Retailing Research Council North America NACS uncovers a variety of factors that engage employees and ultimately grow business.
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