The Coca-Cola Company has created a series of short format “how-to” videos designed to address some of the most frequently asked questions about Coca-Cola Freestyle® dispensers.
Most of the videos are between 60 to 90 seconds long and provide tips related to maintenance, care, or parts. Each video was created to address a single, specific topic, making it convenient for crew members to get answers quickly and efficiently.
Smart Views
The videos are mobile friendly and correctly resize on a smartphone or tablet for easy viewing. Whether a crew member is standing in front of the dispenser or wants a quick refresher for training on the go, each video offers precise step-by-step direction that can be easily understood and downloaded for future use.
How to Change Ingredient Cartridges
(Self Serve/Crew Serve Dispensers)
From determining which brands are running low to the proper technique for cartridge loading, this how-to video makes it a cinch to replace Coca-Cola Freestyle cartridges.
How to Use Phone Fix and Small Parts Program
(Self Serve/Crew Serve Dispensers)
Resolve issues and maximize uptime by contacting Coca-Cola support to speak with a technician via the free phone fix service. You can also order small parts and cleaning tools.
How to Keep the Drain Flowing
(Self Serve Dispensers)
Simple steps to ensure the dispenser drain flows freely to ensure equipment longevity, and tips for clearing a clogged dispenser drain.
How to Clean the Nozzle and Injector Ring
(Self Serve Dispensers)
Quick daily cleaning tasks to keep beverages flowing and ensure the dispenser is in top working condition.
How to Maintain Ice
(Self Serve Dispensers)
A step-by-step guide for caring for the dispenser’s ice supply.
How to Keep the Drain Flowing
(Crew Service Dispensers)
Proper drainage keeps internal components working and maximizes uptime. This video shows crew members the best way to clean and mitigate clogs.
How to Clean the Nozzle and Injector Ring
(Crew Service Dispensers)
Quick tips for daily cleaning to ensure high quality.
How to Maintain Ice
(Crew Service Dispensers)
Use monthly cleaning tips to keep the ice bin in top working order.
How to Clean Inside Dispensers
(Self Serve/Crew Serve Dispensers)
Avoid mechanical issues with these with regular cleaning guidelines.
How to Change NNS Sweetener
(Self Serve/Crew Serve Dispensers)
Learn the best way to change non-nutritive sweeteners for no-calorie and low-calorie brands.
How to Change HFCS Sweetener
(Self Serve/Crew Serve Dispensers)
The best way to change HFCS sweetener.
The full lineup of crew training videos can be found at the iLearn site. For questions or additional help, call 1-800-241-COKE (2652).
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